RETURN & EXCHANGES

RETURN & EXCHANGES

We want you to love every MADIAGA product — but if something isn’t right, we’re here to help.
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📦RETURN POLICY

1.You may request a return or exchange within 14 days of receiving your order.
2.Items must be unopened, unused, and in original packaging.
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💸 RETURN SHIPPING

1.Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.
2.We recommend using a trackable shipping method for safe returns.
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🔄 EXCHANGES

Need a replacement or a different product?
We’re to assist — just email us and we’ll walk you through it.
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❗NON - RETURNABLE ITEMS

1.Opened or used skincare and wellness products
2.Gift cards
3.Items marked “Final Sale”
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📝HOW TO START A RETURN

1. Email us at: infomadiaga@gmail.com
with your order number and reason
2. Our support team will guide you through the return or exchange process
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📩 QUESTIONS?

We’re always here to support you: infomadiaga@gmail.com