FAQs

📦 DO YOU OFFER INTERNATIONAL SHIPPING?

Yes, we ship globally.Delivery times and shipping fees depend on your destination and will be shown at checkout.
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⏳ HOW LONG WILL IT TAKE TO RECEIVE MY ORDER?

Orders are typically processed within 1–3 business days. Delivery times:
  International orders: 7–13business days.

You’ll receive a tracking number as soon as your order ships.
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🔁 WHAT IS YOUR RETURN & EXCHANGE POLICY?

You may return unopened items within 14 days of delivery.
Items must be unused, sealed, and in original packaging.

To start a return or exchange, email us at infomadiaga@gmail.com

Note: Return shipping costs are covered by the customer unless the item is faulty.
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💳 WHAT PAYMENT METHODS DO YOU ACCEPT?

We accept all major payment options:
Credit & Debit Cards (Visa, Mastercard.)
PayPal

Additional local methods may be available depending on your region.
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🧖ARE YOUR PRODUCTS SAFE FOR SENSITIVE SKIN?

Yes — our formulas are designed to be gentle and suitable for most skin types.
However, we recommend a patch test before full application, especially for sensitive skin.
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🧴 HOW TO I USE MY PRODUCTS?

Each product includes clear instructions on the label and product page.
To maintain effectiveness, store in a cool, dry place away from direct sunlight.
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🔐IS MY PERSONAL PAYMENT INFORMATION SECURE? 

Absolutely. MADIAGA uses encrypted checkout (SSL) and secure payment gateways to protect your information.
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📩 I HAVE MORE QUESTIONS.HOW CAN I CONTACT YOU?

We’d love to help.
Reach out to us via:
Email: infomadiaga@gmail.com